Here’s a polished Refund & Exchange Policy for MYKC Offers, inspired by Virgin Experience Gifts and Giftory but tailored to your business model:
We understand that plans change, and we want your experience with MYKC Offers to be simple, flexible, and worry-free.
Refunds
- 30-Day Refund Window: Eligible, unused, and unbooked refundable experiences may be refunded in full to the original purchaser within 30 days of purchase.
- Non-Refundable Items: Certain experiences involving tickets, gift cards, or third-party bookings are non-refundable once issued. These items will be clearly identified as it would occur on a different checkout than mykcoffers.com’s Checkout Page.
Exchanges & Credits
- Lifetime Credit Guarantee: If your purchase is non-refundable, we’ll convert the value into MYKC Offers Credit, which never expires and can be applied to any experience in our marketplace.
- Free Exchanges: You may exchange any unused experience for another experience of equal or greater value. If the new experience is more expensive, you’ll simply pay the difference. If it’s less, the remaining balance will be issued as MYKC Offers Credit.
Additional Terms
- Once Booked: Once an experience is booked or reserved with a partner, refund eligibility may vary depending on the partner’s cancellation policy.
- Gift Cards: MYKC Offers gift cards are non-refundable and non-transferable once issued.
- Peace of Mind: Whether you choose a refund (when eligible), an exchange, or lifetime credit, we make sure your purchase retains its full value.